
Bring High Reliability Organizing to life in your work.
Frustrated because you have spent so much time and money on process improvement but unwanted events keep happening?
Here’s what High Reliability Organizations have figured out:

“You cannot write procedures to anticipate all the situations & conditions that shape people’s work.”
—Managing the Unexpected
So what can you do?
Provide everyone in your organization with
An HRO mindset
Skills to navigate uncertainty and the unexpected
An environment where it’s safe and worthwhile to speak
We can help you with all three in a way that is very different…
It’s fast, fun, and sticks!
We are committed to making HRO strategies understandable, accessible & actionable for you.
You can start using an HRO mindset today!
Download these questions and start asking them. They will direct your attention to vulnerabilities, and give you tips for each one.
Starting is that easy…
I understand how challenging navigating uncertainty & the unexpected can be.
From working at an inner city emergency room and being a clinical supervisor to being trained as a legal nurse consultant, creating a database of 353 cases of serious harm and 4 years of mentoring in High Reliability Organizing–
I've recognized the patterns & dynamics of failure in healthcare & I am convinced HRO is a huge part of reducing harm.
Let’s talk about how we can help you bring HRO to life in your organization!
Book a call with me & we’ll get clear about your intentions, identify your biggest challenges & discover ways you can move forward to bringing HRO to life in your organization.
Our plan for making safety second nature:
1 Engage
Talk with us about how HRO can improve your outcomes.
2 Encounter
Learn the strategies with our custom delivery solutions.
3 Embark
Begin the adventure of bringing HRO to life! Access continued support & training when you need it!
From feeling frustrated, unsure & insufficient to feeling peaceful, prepared & valued.
HRO will transform the way you work & how you feel about it.
Engage in the conversation!
Listen to Laurin talk HRO!
Listen to Laurin Mooney talk about how we can be highly reliable on the Real Deal Business Podcast!
Let’s chat for 30 minutes!
Talk with us about how we can help you make safety second nature on your team!